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Here to

Support You

Easy to get through on the phone and staff friendly and helpful.
Very impressed with the quick responses to phone calls
and emails during this process.

A pleasure to find a company with such great customer service!
Thank you! ”

Millie • Trustpilot

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Here to Support You

Easy to get through on the phone and staff friendly and helpful.
Very impressed with the quick responses to phone calls
and emails during this process.

A pleasure to find a company with such great customer service!
Thank you! ”

Millie • Trustpilot

Welcome to Montpellier Support

We are here to help you get the very best out of your Montpellier appliance. Sometimes things can go wrong during the lifetime of your appliance and you’ll need some support in getting it back working perfectly. We’re passionate about the service that our after sales team provides.

To help you find what you’re looking for, please select one of the quick icons below.

BOOK A

REPAIR

ONLINE

Our engineers will quickly have

your appliance back to normal

ECO

COOKER

REPAIR

Keeping your cooker

in tip-top condition

At Montpellier, we work incredibly hard to give our customers confidence in our brand hence our 2 or 5 year product warranty. If your appliance is within the warranty period and is in need of repair, click below or call us on 01759 487839 to request a repair

Should you have a Montpellier Eco Cooker (model numbers SCE50W,  TCE51W,  SCG50W,  TCG50W,  TDF60W,  SCE60W,  TCC60W,  TCC60BK,  TCC60SS,  SCG60W,  TCG60W ) please call 01527 888133 or click below to request a repair. 

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BOOK A REPAIR ONLINE

If your appliance is within the warranty period click below to request a repair or call us on 01759 487839

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ECO COOKER REPAIR

Should you have a Montpellier Eco Cooker (model numbers SCE50W,  TCE51W,  SCG50W,  TCG50W,  TDF60W,  SCE60W,  TCC60W,  TCC60BK,  TCC60SS,  SCG60W,  TCG60W ) please call 01527 888133 or click below to request a repair.

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We’ve got this covered

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Peace of Mind 2 Year Guarantee

Dedicated  UK Contact Centre

UK National Service Network

Callback Service Available

87% of repairs are fixed first time

74% of calls are resolved within 5 days

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coloured-bar

We've got this

covered

Peace of Mind 2 Year Guarantee

Dedicated  UK Contact Centre

UK National Service Network

Calls Answered on Average in 8 Seconds

87% of repairs are fixed first time.

74% of calls are resolved within 5 days

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Frequently Asked Questions

Repairs

  • If you would like to arrange a repair for a Montpellier appliance* under warranty, please call our service agent Minerva on 01759 487839. They have a 'request a callback' option on this number, so at busier times we recommend using this function. Alternatively you can email them at repair@montpelliersupport.com
  • If you would like to arrange a repair for a Montpellier Eco Cooker under warranty, please call our service agent RepairTech on 01527 888133. Alternatively you can email them at montpellier@repairtechuk.co.uk
  • If you would like to speak with our in house Customer Services team for advice, a spare part or help getting your appliance installed, please call 03333 234 473 option 3
  • If your Montpellier appliance is out of warranty and you would like to arrange a service visit, please call Repair & Assure on 0800 088 2943.

*excluding Montpellier Eco Cookers, see below

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