Here to
Support You
“ Easy to get through on the phone and staff friendly and helpful.
Very impressed with the quick responses to phone calls
and emails during this process.
A pleasure to find a company with such great customer service!
Thank you! ”
Millie • Trustpilot

Here to Support You
“ Easy to get through on the phone and staff friendly and helpful.
Very impressed with the quick responses to phone calls
and emails during this process.
A pleasure to find a company with such great customer service!
Thank you! ”
Millie • Trustpilot
Welcome to Montpellier Support
We are here to help you get the very best out of your Montpellier appliance. Sometimes things can go wrong during the lifetime of your appliance and you’ll need some support in getting it back working perfectly. We’re passionate about the service that our after sales team provides.
To help you find what you’re looking for, please select one of the quick icons below.

Download an Instruction Booklet

Find a Model Serial Number

Repair and Assure

Find a Local Engineer

Need a Part?

I Don’t Have Proof of Purchase
At Montpellier, we work incredibly hard to give our customers confidence in our brand hence our 2 or 5 year product warranty. If your appliance is within the warranty period and is in need of repair, click below or call us on 01759 487839 to request a repair
Should you have a Montpellier Eco Cooker (model numbers SCE50W, TCE51W, SCG50W, TCG50W, TDF60W, SCE60W, TCC60W, TCC60BK, TCC60SS, SCG60W, TCG60W ) please call 01527 888133 or click below to request a repair.

BOOK A REPAIR ONLINE
If your appliance is within the warranty period click below to request a repair or call us on 01759 487839

ECO COOKER REPAIR
Should you have a Montpellier Eco Cooker (model numbers SCE50W, TCE51W, SCG50W, TCG50W, TDF60W, SCE60W, TCC60W, TCC60BK, TCC60SS, SCG60W, TCG60W ) please call 01527 888133 or click below to request a repair.

We’ve got this covered






Peace of Mind 2 Year Guarantee
Dedicated UK Contact Centre
UK National Service Network
Callback Service Available
87% of repairs are fixed first time
74% of calls are resolved within 5 days







We've got this
covered
Peace of Mind 2 Year Guarantee
Dedicated UK Contact Centre
UK National Service Network
Calls Answered on Average in 8 Seconds
87% of repairs are fixed first time.
74% of calls are resolved within 5 days

Frequently Asked Questions
Repairs
- If you would like to arrange a repair for a Montpellier appliance* under warranty, please call our service agent Minerva on 01759 487839. They have a 'request a callback' option on this number, so at busier times we recommend using this function. Alternatively you can email them at repair@montpelliersupport.com
- If you would like to arrange a repair for a Montpellier Eco Cooker under warranty, please call our service agent RepairTech on 01527 888133. Alternatively you can email them at montpellier@repairtechuk.co.uk
- If you would like to speak with our in house Customer Services team for advice, a spare part or help getting your appliance installed, please call 03333 234 473 option 3
- If your Montpellier appliance is out of warranty and you would like to arrange a service visit, please call Repair & Assure on 0800 088 2943.
*excluding Montpellier Eco Cookers, see below