Customer Support
We offer a comprehensive range of customer services to make sure you get the very best out of each Montpellier product.
Whether you're registering a new appliance, need information about spares and repairs, are looking for a product manual or simply searching for frequently asked questions, you'll find them all on this page.
Make sure you have your model number and product serial code to hand.
Contact our customer service team
Our team are here to help with all of your product enquiries.
COVID-19 Service Update
Customers who have an active service call or require a service visit.
Our service agents are continuing to carry out essential service and repair work during lockdown.
There may be some delays whilst they ensure Covid safe restrictions are adhered to, and we appreciate your understanding during this time.
If you would like an update on your service call or would like to book a visit, please call 01759 487839.
Should your model be one of the following and you would like an update on your service call or would like to book a visit, please call 01527 888133:
SCE50W, TCE51W, SCG50W, TCG50W, TDF60W, SCE60W, TCC60W, TCC60BK, TCC60SS, SCG60W, TCG60W
Customer support for your Montpellier appliance
Search for your appliance...
To download instruction manuals, energy certificates and images
Search by category
Select a category from the dropdown
Frequently asked Questions
